Guide
Check your credit report before you apply
When you apply for a credit card, the card company uses what’s in your credit report to decide whether to give you credit and on what terms. So it’s worth reading that report yourself first. The FTC says to check it before you apply for credit, a loan, insurance, housing, or a job.
This guide covers where to get your reports, what to look for, and how a dispute works. It doesn’t cover any card company’s rules, and it doesn’t change the math on any card.
Where to get your reports
There are three nationwide credit bureaus: Equifax, Experian, and TransUnion. Each one may get its information from different sources, so your three reports might not match. Check all three.
You can get all three in one place:
- Online at AnnualCreditReport.com (opens in a new tab)
- By phone at 1-877-322-8228
- By mail, with the Annual Credit Report Request Form (address on the FTC’s page (opens in a new tab))
The FTC says AnnualCreditReport.com is the only website that fills orders for the free annual reports federal law gives you.
How often. Federal law gives you a free report from each bureau once every 12 months. On top of that, the three bureaus have permanently extended a program that lets you check your report from each one online for free once a week at AnnualCreditReport.com.
How fast. Online, you see your reports right away. By phone or mail, they’re mailed within 15 days. It can take longer if the bureau needs more information to confirm who you are.
What they’ll ask. Each bureau confirms your identity before showing your report. The FTC lists your name, address, Social Security number, and date of birth, plus questions only you would know. CardMath never asks for your Social Security number.
Checking doesn’t count against you. The CFPB says requesting your own credit report doesn’t hurt your credit score. It isn’t an inquiry about new credit.
Watch for look-alikes. Other sites use “free report” in their names or misspell AnnualCreditReport.com to sell you something or collect your information. The FTC says AnnualCreditReport.com and the credit bureaus won’t email you asking for your Social Security number or account information. Type the address yourself.
What to look for
The CFPB suggests checking that your report has only items about you, and that nothing is wrong or missing. Go line by line:
Who you are
- Wrong name, phone number, or address
- Accounts that belong to someone with a name like yours
- Accounts you didn’t open, which can be a sign of identity theft
How your accounts are reported
- A closed account shown as open
- You’re listed as an account’s owner when you were only added as a user on it
- A payment wrongly shown as late or delinquent
- Wrong date of last payment, date opened, or date of first delinquency
- The same debt listed more than once, maybe under different names
The numbers on each account
- A wrong current balance
- A wrong credit limit
Correct isn’t the same as good. If negative information is accurate, like a real late payment, a bureau can report it. The FTC says most negative information can stay for seven years, and bankruptcy for 10. A dispute is for information that’s wrong or incomplete.
How a dispute works
Both the credit bureau and the business that sent it the information (the CFPB calls that business a furnisher, like your bank or a card company) have to correct information that’s wrong or incomplete, and they have to do it for free.
1. Dispute with each bureau that shows the mistake. Explain in writing what’s wrong and why. Include copies, not originals, of documents that back you up, plus a copy of the report with the mistakes circled. Bureaus also take disputes online and by phone. If you mail it, certified mail with a return receipt gives you a record that it arrived. Keep copies of everything you send.
2. What the bureau does next. The FTC says the bureau has 30 days to investigate. It forwards your evidence to the business that supplied the information, and that business has to look into it and report back. If the business finds it reported something wrong, it has to tell all three bureaus so they can correct your file.
A bureau can stop investigating a dispute it decides is frivolous or irrelevant, for example one that doesn’t say what’s wrong. It has to tell you that, and why.
3. The result. The bureau has to give you the results in writing. If your report changed, it also gives you a free copy, and that copy doesn’t count as your free annual report.
4. If it isn’t resolved. You can ask the bureau to add a statement about the dispute to your file and to future reports.
Dispute with the business, too. You can also send your dispute in writing to the business that reported the information. The CFPB says businesses generally have to investigate and respond within 30 days of getting it. If it was wrong, or can’t be verified, they have to update or remove it and tell the credit bureaus.
If an account isn’t yours at all, the FTC points you to IdentityTheft.gov (opens in a new tab) to report it and get a recovery plan.
For the step-by-step version, with sample letters and each bureau’s dispute contacts, see the FTC’s Disputing errors on your credit reports (opens in a new tab) and the CFPB’s How do I dispute an error on my credit report? (opens in a new tab)
Then see the math
Your credit report doesn’t change a card’s listed fee or credits. When you’re comparing cards, put the fee next to what you’d actually use: When does the annual fee break even? and A listed credit is not cash.
Sources: FTC: How to get your credit reports (opens in a new tab) · FTC: Disputing errors on your credit reports (opens in a new tab) · CFPB: How do I get a free copy of my credit reports? (opens in a new tab) · CFPB: Common credit report errors (opens in a new tab) · CFPB: Does requesting my credit report hurt my credit score? (opens in a new tab) · CFPB: How do I dispute an error on my credit report? (opens in a new tab). Checked Oct 7, 2026.
